Privacy Policy
Effective Date: 03/16/2025
At Radiance Wellness Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you make payments through our website using Stripe, our third-party payment processor.
1. Information We Collect
When you make a purchase or interact with our services, we may collect the following types of information:
a. Personal Information
Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via Stripe; Stripe does store your credit card information)
b. Transaction Information
Details of purchases made
Payment method used (processed securely via Stripe)
Transaction history
c. Technical and Usage Data
IP address
Browser type and version
Device information
Website activity related to payments
2. Purpose of Collecting Your Information
We collect and use your personal information for the following purposes:
To Process Payments: Facilitate secure transactions via Stripe
To Provide Services: Fulfill orders, bookings, and purchases
To Communicate With You: Send receipts, confirmations, and service updates
To Improve Our Services: Analyze trends, enhance user experience, and provide better customer support
To Comply With Legal Obligations: Maintain records for tax, legal, and regulatory compliance
3. How We Share Your Information
We do not sell or rent your personal information. However, we may disclose your information to:
Stripe (Payment Processor): To securely process transactions
Service Providers: Third-party vendors assisting with website operations, customer support, or data analytics
Legal Authorities: If required by law, court orders, or to protect against fraud or security threats
Business Transfers: In the event of a business merger, acquisition, or sale of assets
Stripe’s privacy policy governs how they collect and process your payment information. You can review their privacy policy here: https://stripe.com/privacy
4. How We Protect Your Information
We take reasonable security measures to safeguard your information, including:
Secure Payment Processing: All transactions are encrypted and processed via Stripe’s PCI-DSS compliant system
Data Encryption: Sensitive data is transmitted using SSL (Secure Socket Layer) encryption
Access Controls: Only authorized personnel have access to your information
Regular Security Audits: We monitor and update our security practices to protect against breaches
While we take strong measures to protect your data, no online transaction is 100% secure. If you suspect unauthorized access or fraud, please contact us immediately.
5. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information (subject to legal or business retention requirements)
Opt-out of marketing communications by following the unsubscribe link in emails
Restrict processing or object to certain uses of your data by contacting us
To exercise these rights, email us at [email protected]
6. Third-Party Links & Services
Our website may contain links to third-party websites, including Stripe. This Privacy Policy applies only to Radiance Wellness Collective. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies.
7. Updates to This Privacy Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with the revised "Effective Date." Your continued use of our services constitutes acceptance of the updated terms.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Radiance Wellness Collective
📧 [email protected]
🌿 http://radiancewellnesscollective.com/